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Virtual Management and the New Normal: New Perspectives on HRM and Leadership since the COVID-19 Pandemic ; : 59-78, 2023.
Article in English | Scopus | ID: covidwho-20231938

ABSTRACT

In this chapter, we ask how the sudden spatial redesign of telework during the COVID-19 pandemic has affected organizational identities and the future of telework in Norwegian organizations. The chapter is based on qualitative focus groups and interviews with managers in ten different organizations from the private and public sectors that were carried out in April and October 2021. We distinguish between how discussions about changing management styles, the effect of telework on workplace dynamics and the sense of flux after the pandemic, illustrate how organizational identities have come into play after the pandemic. An important finding is that the managers seem torn between embracing the advantages of telework and proving the organizations' capacity for and willingness to be flexible on the one hand, and retain the physical workplace as a vital container for social dynamics and organizational identity formation on the other. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2023.

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